How does click and collect work at Swiss supermarkets?

As of June 2026. Every figure here was checked against the retailers official pages (migros.ch, pickmup.ch, coop.ch, pickup.ch, lidl.ch). Prices, fees and location counts can change, so each number names its source.

What does click and collect mean, and how is it different from home delivery?

With click and collect you order and pay for your shopping online, then pick it up yourself, either in a store or at a pickup point such as a self-service locker. With home delivery, a courier brings your order to your door instead. The big practical difference: at the large Swiss retailers the pickup itself is free, while home delivery almost always costs a fee. So you save the delivery charge but have to travel to the pickup point yourself. Important: click and collect only removes the delivery fee, not the minimum order value. If you need only a few items, a normal store visit is often the better deal.

Here is the typical flow: you choose your products online, pick a collection point near you, complete the order, and get an SMS or email once your shopping is ready. Then you collect it within the stated time window.

Which Swiss supermarkets offer click and collect, and what does it cost?

Migros offers pickup through its PickMup service. Per migros.ch, PickMup is free and available at over 700 collection points across Switzerland (source: pickmup.ch and corporate.migros.ch). You can have orders from Migros Online, specialty stores and third-party shops delivered to a PickMup point and collect them there at no charge. At Migros Online the minimum order is CHF 99 (source: support.migros.ch). Home delivery costs a fee depending on order value and time slot, whereas collecting at a PickMup point carries no delivery fee.

Coop offers pickup under the name Pick-up. Per pickup.ch, the service is free and available at over 1,100 Pick-up locations (source: pickup.ch). You order at coop.ch and other Coop Group online shops and collect at a Pick-up location of your choice. The minimum order in the Coop online supermarket is CHF 99.90 (source: coop.ch). Home delivery is free from CHF 200, and the pickup itself carries no delivery fee.

Lidl Switzerland offers a slightly different format called Click and Pick: through the Lidl Plus app you reserve bulky non-food items such as mattresses, furniture or kitchen appliances and collect them at your chosen branch. You pay in store at the till when you collect (source: lidl.ch). Fresh groceries are not covered here. Aldi, with ALDI-now, currently focuses on home delivery in selected areas (still in a test phase) rather than classic pickup (source: aldi-now.ch). For Denner, Aligro and Otto's we are not aware of grocery click and collect; check each retailer's official page.

How long do I have to collect my order?

The collection window depends on the retailer and the goods. At Coop Pick-up, groceries are kept only briefly for cold-chain reasons (per pickup.ch, a maximum of 24 hours), while non-food orders wait around 7 days. At Migros PickMup, parcels can wait longer depending on the order. You always get an SMS or email once your shopping is ready. Collect within the window, or the goods go back to the retailer.

Before you order, a quick price check pays off. Click and collect saves the delivery fee, but not necessarily the higher online price of individual products. To find out where an item is cheapest this week, compare the offers across all seven large chains first. See our neutral price comparison or the head-to-head Migros versus Coop.

See it live in Rappn

Rappn is Switzerland's only neutral price-comparison app, with no contract with any chain. With over 10,000 offers from over 3,000 supermarkets, you can see at a glance whether ordering online for pickup beats the shop around the corner, before you pay. Compare prices first in Rappn, then decide whether to order online and collect or simply shop in store. Completely free. For more on paying in store, see Swiss supermarket payment methods.